Insights
How I think about the work.
Essays on mediation, organisational conflict, and the structures beneath the struggle — written when there is something genuinely worth saying.
Most Organisational Conflict Isn't About People
A lesson in system failure from Victory City.
Read the essayWhen teams break down look for these 3 things...
Most workplace conflict isn't random or arbitrary. It follows a pattern: Trust erodes; integrity slips, and structure fails.
Read the essayStop fixing people. Fix the system.
Most organisations don’t have a people problem. They have a system problem.
Read the essay
New essays are published on Delphine’s Substack and appear here automatically.