Working at a Rogers Call Centre Pays Off
Rogers, one of Canada’s major cell phone service providers recently won a prestigious award for the way it used coaching of call centre employees to improve customer satisfaction and revenue in-flow.
It looks like a game-changer.
5 Leadership Outcomes offered by the Trudeau Leadership School (TLS)
The Trudeau Leadership School offers an innovative child-transportation method that builds leadership in the next generation, as can be seen in the featured photograph. 1. Close physical contact with Dad without being mushy or coddled. 2. Eyes forward to take it all in. 3. Build responsibility for keeping self in balance with just enough support to make […]