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Delphine du Tout coaching, mediation, facilitation

I work In All Time Zones

My clients in the Maritime provinces of Canada have the option of in-person meetings. 

Delphine du Toit Logo

About The Zebra in my Logo

The Burchell’s, or Plains zebras of Southern Africa (where I come from originally) are known for their striking black and white stripes, accented by subtle shadow stripes of sandy brown that follow the same contours.

These unique markings serve a purpose—confusing predators, creating illusions, and blending into their surroundings.

 

They remind us that what we see at first glance may not be the whole story.

 

Those shadow stripes are a metaphor for the subtleties in every situation.

 

Reading between the lines helps us uncover the hidden dynamics, patterns, and opportunities that we can use to resolve disagreements and to continue learn things that improve how we live and work together.

 

Not everything is as it seems, and the solutions you’re searching for might be hiding in plain sight. Together, we’ll bring clarity to complexity, reveal the unseen, and chart a path to meaningful, sustainable success.

 

Let’s explore the shadow stripes together.

 

The Work I Do With You Is Represented By The Zebra’s Shadow Stripe.

 

Attitude and Behaviour

Each person brings their unique attitudes and behaviours into any situation, influencing outcomes in meaningful ways. A defensive or dismissive attitude can create barriers, while openness and a willingness to listen pave the way for collaboration, understanding, and progress—whether it’s resolving conflict, pursuing personal growth, or improving workplace dynamics.

 

Level of Attentiveness

The degree of attentiveness someone shows can profoundly impact interactions. Distractions or lack of active listening often lead to misunderstandings and missed opportunities, while being fully present helps uncover hidden insights, build stronger connections, and achieve shared goals.

 

Life Experience

Our life experiences shape how we see the world, what we value, and how we communicate. These differences can enrich conversations but may also lead to misunderstandings or competing priorities. Recognizing and valuing these diverse perspectives is key to fostering understanding and creating tailored, impactful solutions across all areas of work.

About me…

I’m dedicated to helping people and organizations find clarity in complexity through the work I do. My passion is witnessing the empowerment of individuals and teams as they navigate challenges and uncover their ideal solutions, under my guidance.   

 

My Story

My journey into this work began with a fascination for understanding how people connect, communicate, and collaborate.

 

Growing up in an extremely bonded family, with deep connections rooted in my grandmother’s influence, I learned about the power of relationships and the importance of  celebrating successes and learning from correcting errors. About caring about consequences and taking responsibility. My sons follow in my footsteps and my grandchildren are also learning.

 

This personal foundation profoundly shapes my work with families in conflict—I know the possibilities for healing and rebuilding meaningful relationships, even in the face of challenges.

 

My Philosophy

I take a systems approach to problem-solving, recognizing that challenges rarely exist in isolation.

 

Like the interwoven patterns formed by the zebra’s stripes, every situation is influenced by patterns, relationships, and context.

 

By identifying these connections, I help clients uncover the root causes of issues and support them in creating solutions that are practical, sustainable, and transformative. (“Support” doesn’t only mean cheering them on. Sometimes it means pushing them to think more deeply, or to look at the problem from a different angle.)

 

A critical element in achieving success—whether designing work processes, collaborating effectively, or delivering results—is role clarity:

 

⁘ Understanding your role in relation to others

⁘ Respecting boundaries

⁘ Being clear about what is required of you

 

Equally important is knowing what you need to thrive and having the confidence and approach to request those resources.

I also emphasize the value of self-appraisal and the importance of giving and receiving feedback, helping individuals and teams grow stronger and more aligned over time.

 

The Impact

From helping workplaces shift from tension to teamwork, to guiding individuals through personal or professional transitions, my focus is on helping you create meaningful, lasting outcomes.

 

My work supports and guides clients to move from:

 

⁘ Fear, avoidance, powerlessness, and intimidation

To:

⁘ Agency, self-awareness, assertiveness, open-mindedness, and empathy.

Imagine replacing conflict with collaboration, uncertainty with clarity, and stagnation with forward momentum. That’s the impact I aim to deliver every day.

 

A Little About Me

When I’m not working, you’ll likely find me:

⁘ Outdoors, immersed in nature

⁘ Spending time with my animals

⁘ Traveling and meeting people from all walks of life

⁘ Chatting with friends and family

⁘ Reading my way through a remarkably esoteric list

⁘ Planning my next trip to the Kruger National Park (to visit the zebras) 

These experiences inspire and deepen my work, helping me connect more meaningfully with my clients. 

If you’re ready to find clarity, resolve challenges, or build something better, let’s start the conversation.

I’d love to explore how we can work together to create the positive, lasting change you’ve been dreaming about.

What Clients Say

“Delphine is amazing. Her ability to connect on a personal level, coach and guide in a way so effective it feels like you’re chatting with a close friend. Her flexible approach allowed me to open up and be super vulnerable, which she also mirrored so that I was more comfortable doing so. Speaking with her was one of the places I felt 100% safe to share exactly what I was going through and the progress I got out of doing so, while immeasurable, is one of the most valuable things I gained from this journey.” Participant in an 18-month leadership journey offered by Gaia-INSIGHTS
Jaynee Ortiz
June 2019
"We all have baggage, but growing up in South Africa gifts anyone from there with a special type of baggage. I’ve had to confront my white privilege, white guilt and the reality that those two things are very different between Canada and South Africa. In Canada minorities are struggling for equality and to find a voice, ironically it’s the same way white people feel in South Africa. But unlike being a minority in Canada, very few believe a white South African when we speak the truth. Of those few that do some say we deserve it, despite contractual promises being made to end apartheid by the ANC and IFP to treat whites fairly signed into law for equality…. promises never kept, much like the native treaties in Canada were never upheld. The lack of equality has made me very angry and something I need help to let go. Delphine has helped me admit I had a little racism I had to be honest about and address, how to see things from the Canadian perspective and change my choice of words and to be realistic and make peace with some topics that they will never be understood and to stay away from. Most of all we South Africans are fighters. I feel like I ran away from South Africa and didn’t stay to fight for the country I love, Delphine is helping me to forgive myself, and most of all she truly understands who I am, where I am from, and therefore how I am going to get where I’m going."
2022
“I enjoyed the conversations I was able to have with people I don’t normally talk to. I have never experienced being listened to, and really HEARD, such as I experienced at our culture/values conference that Delphine designed and facilitated. The overall level of participation from the entire group was awesome and I believe is going to make a difference to our culture aleady, even though there’s still some other processes to go through.”
2023

40+ years of international experience in;

Labour relations (collective bargaining, union recognition, shop steward training, organizing, strategizing, discipline and dismissals, disputes, job evaluation & classification, health and safety)

Change management (organizational change/restructuring, cultural competence, multi-disciplinary teams, joint labour-management initiatives)

Leadership development (Leadership training, facilitation of goal setting/planning workshops, mentoring, coaching)

Conflict resolution (conflict coaching, training in conflict competence, mediation, workplace investigation)

Countries where I’ve worked/where clients were based: Canada, South Africa, USA, Switzerland, France, Netherlands, Tanzania, Zambia, Lesotho, Botswana, Namibia, Angola, Uganda, Ghana, Kenya, Mozambique, Australia, India, China.