The Costs of Unresolved Conflict
“Research has shown” – yes, it HAS! That unresolved conflict is bad for your bottom line. There are direct (visible) costs and there are indirect (hidden costs. Negative consequences follow failure to act; positive consequences await the business owner/manager who steps in and manages conflict.
GOOD WORKPLACE DYNAMICS IS THE SWING VOTE THAT TAKES YOUR BUSINESS TO THE NEXT LEVEL.
I can walk away…I always walk away.
I keep learning the benefits of choosing how to respond to a conflict situation. I learnt the truth that there is no single objective truth; just a range of perspectives. I also learnt the healing power of truth and reconciliation. The peace of mind that comes from taking time to understand and to be understood is one of the greatest destressors I have ever come across. It is a cornerstone for good mental health.
This isn’t a newly invented “app”: aboriginal societies and the major world religions know the value of dialog and creating common understanding.