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“I don’t know”

By Delphine du Toit | October 16, 2014

“I don’t know” is not an acceptable answer. This blog is a simple story about a young consultant who ran out of ideas and said it. And then it is about an unexpected prod and a vote of confidence from an unexpected quarter that not only saved the day but shaped a life.

The Costs of Unresolved Conflict

By Delphine du Toit | October 14, 2014

“Research has shown” – yes, it HAS! That unresolved conflict is bad for your bottom line. There are direct (visible) costs and there are indirect (hidden costs. Negative consequences follow failure to act; positive consequences await the business owner/manager who steps in and manages conflict.

GOOD WORKPLACE DYNAMICS IS THE SWING VOTE THAT TAKES YOUR BUSINESS TO THE NEXT LEVEL.