<1312 words> Faltering can happen any time, no matter how well prepared you are and how experienced and skilled and everything. No doubt faltering has many causes but to my mind, when emotions simply will not remain in the back row of a command performance, the prospects of faltering happening significantly… Read More »When Faltering Happens
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A minimum of two people and an issue on which they disagree.
Add to the recipe the factors that the people each bring into the relationship:
Our values are what we judge to be important in life: our personal principles. The rules we live by. They typically originate in our culture but over time our values may shift as our relationship with our culture shifts (e.g. young adults and their elderly parents may share a culture but have very different values as regards to how kids are raised; dealing with garbage; ethnic diversity, and so on).
“Culture is the collective programming of the mind that distinguishes the members of one group or category of people from others.”[1]
Triggers: What sets you off causes a quick change in your mood/attitude, rooted often in values or cultural practices you hold dear would be called a trigger. For example a South African grandmother whose half-Japanese grandson slurps his tea. Tea slurping is what one does in Japanese culture. Not so in ‘polite society’ in South Africa.
<1281 words> I have a great deal of respect for wild elephants and am careful to show that respect by backing out of their way when they come walking down the road towards my car. I believe I’ve learned a thing or two about elephant culture in my multiple trips to… Read More »RESPECT & CURIOSITY: On Elephants and Others
<1412 words> My summers in Nova Scotia are defined by the number of kayaking adventures I can pack into a week. Sometimes I go out alone – for quite long trips – ‘quite long’ in my books usually means several hours, not several days or weeks. Most often I am… Read More »PADDLING YOUR OWN CANOE
<1344 words> My son gave me a Vitamix for Christmas. I’ve become pretty proficient at creating interesting and sometimes compelling smooth greenies as a result. I’ve developed quite a taste for them, in fact. It is a formidable machine. It is to blenders what the Lexus is to cars. Some might… Read More »The Speed of Trust – reflections upon
<520 words> I was at a meeting a while back, in a room with a low ceiling, comfortably seating about 8 people around a board room table; plastic water bottles and everything. During the conversation someone mentioned that there was an elephant in the room – with reference to something… Read More »The Elephant in the Room
<484 words> The other day I saw a wedding video on Facebook. A group of men performed the great and terrifying Maori haka with words especially written for the occasion. Millions have watched the video. Some people felt that the haka was threatening and/or insulting, but no, it is a great sign… Read More »“The Answer to the Problem is Here, Inside You.”
It has become a fundamental principle (a principle from which other truths can be derived) that engaged employees do take care of your customers, bring in hard cash, and uphold the highest quality standards you can afford. There is a great deal of overlap in what are deemed to be the best questions to get the best answers, but it has not made much of a difference: the number of ‘engaged employees’ seems to stick at 30% according to various studies spanning at least a decade.
We are overthinking the issues of leadership and employee engagement.