My quest is to help my clients build strong and lasting relationships.
Clear the air from the tension of unspoken questions, assumptions and recriminations. Then move on to what you really want;
Prevent the escalation of conflict through early detection and intervention;
Resolve conflicts in a way that strengthens the organisation and the relationships affected by such conflict;
Build conflict competence with individuals and within organisations; and
Evolve systemic and systematic transformation of workplace culture into an atmosphere that supports fairness, respect, integrity and trust.
My approach is influenced by the strength-based leadership literature of authors like Marcus Buckingham, the positive psychology research of scientists like Dr. Marty Seligman of Penn. State University and the research into culture by the Hofstede father and son team and others. I am also influenced by the work of philosophers, zoologists and anthropologists in my approach in finding common ground among people in disagreement.
Conflict is a powerful learning resource. Running away from it prevents you from learning.
Avoiding conflict keeps you in the same destructive patterns of thinking and acting.
PREVENT - RESOLVE - TRANSFORM