Goal Setting that Delivers Results

2 day (12 hour) classroom based facilitated participative course.

Target audience: open. Course is customised according to the selected audience. If the participants are non-supervisory staff the focus is on understanding and basic skills.

Learning Outcomes:

  • Understand the value and purpose of setting goals
  • See the big picture relevance of own role and goals
  • Understand the connection between customers and suppliers when establishing goals
  • Know how to set SMART goals based on effective standards and measures
  • Use a logical analytical and planning process in selecting and setting goals
  • Setting aligned team/departmental goals (including delegation)
  • Understanding the role of trust and respect in gaining support and co-operation
  • Understand Self-Management and Management Practices towards goal achievement

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