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The adversarial nature of dispute resolution procedures

By Delphine du Toit | January 28, 2016

We can monkey around with rearranging words without changing meaning or intent, or we can be serious and reframe our conflict resolution procedures to truly restore trust, respect and engagement. <783 words and a sound clip of 30.26 minutes> Sometimes I have clients who request coaching with me to revisit experiences they’ve had at work. They feel…

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“The Answer to the Problem is Here, Inside You.”

By Delphine du Toit | January 26, 2016

<484 words> The other day I saw a wedding video on Facebook. A group of men performed the great and terrifying Maori haka with words especially written for the occasion. Millions have watched the video. Some people felt that the haka was threatening and/or insulting, but no, it is a great sign of respect, according to NewZealand.com…

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