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Use the right tool for the job

By Delphine du Toit | February 19, 2015

I am going to talk about two things that have happened this week. On the face of it they may not appear to be related, but if one moves away from the detail – the ‘what happened’ or the ‘what is’, to the abstract where you might explore themes and lessons learnt, they are very closely related.

Firstly, it is about kitty litter as a tool….

I had just come from a coaching session with a client. This is the second thing I want to talk about. We had been discussing employee engagement surveys….

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Stress is the snow on the road

By Delphine du Toit | February 11, 2015

As with blizzards and clippers, stress events can be forecast if somebody knows what the precipitating patterns will be and then can explain it to the rest of us in ways that we can relate to. A typical example of a major stress event that could have been, and maybe even was, forecast, is the abject collapse of Target in Canada. Failure to pay rent? A no-brainer for those of us who are or have been tenants or landlords. A clear and distinct signal. It is said that Target misjudged the Canadian market. 17,000 people are going to lose their jobs. Why? Did no-one read the signs? Not tell them about it? Or maybe there weren’t any other options?

Let’s consider what happens when we misjudge the severity of a winter storm: people are over-confident in undertaking road trips and skid into ditches

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