≡ Menu

Managing Inter-Cultural Conflict

2 day (12 hour) classroom based facilitated participative course.

Target audience: Front-line leaders and others who manage teams or groups, and staff who interact with the public in a service capacity

Learning Outcomes:

  • Advancement in personal cultural competence
  • Understand the three dimensions of cultural behaviour (personal, cultural, instinctual)
  • Understand the evolution and role of culture
  • Understand the evolution of human instinct
  • Understanding categorisation of cultural differences without stereotyping
  • Develop a personal methodology for being respectful of culture while seeking commonalities
  • Engaging participants in a culturally diverse work environment in establishing common values and guidelines for culturally competent conduct

GET IN TOUCH TODAY

Other topics:

To download a full PDF of my courses please click here.

I'd appreciate you sharing this post with your networks.Share on FacebookShare on Google+Tweet about this on TwitterShare on LinkedInEmail this to someone

Get the Latest from Delphine du Toit

Sign up here to receive updates delivered straight to your inbox on conflict coaching, mediation, and leadership.