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Meet Delphine du Toit, Halifax, NS Mediator, Conflict Coach, and Workshop Facilitator

You do have a choice.I am Delphine du Toit, based in Halifax, Nova Scotia.
I work across Nova Scotia and internationally.

As a coach, mediator and learning facilitator my thinking and understanding come from the education, training and experiences I describe below.  I offer it so that you might have a better sense of who I am, even before we start working together.

I believe that, as humans, we can be fulfilled only through being part of the greater whole. There is an expression for it in Zulu: Umuntu Ngumuntu Ngabantu.  Nowadays abbreviated to ‘Ubuntu’.  

“A person is a person through other persons.”

This concept of mutuality is embedded in the work I do.

It means that I am with you as companion and guide, and that I respect your right and power to make your own decisions.  I support; I don’t take over. I’ll help you work out how to change whatever you want to change and will be in your corner while you do.  And, our work takes into consideration the context of the ‘greater whole’ – the people in the communities in your life.


“I had a zebra moment this morning.  I saw the shadow between the stripes – my intuition is kicking into gear”  – BM – a client.

“I chose to work with Delphine to increase my ability to work with other people, improve my human relations knowledge and skills and I have certainly accomplished that.  By working with Delphine, I have re-discovered my intuition about perceiving others’ feelings and perspectives, at work, at home and at school. This knowledge and confidence have improved my relationships with family, friends and colleagues.” – Bill McGregor (2017) – a client.

“Things are still difficult – that’s just in the nature of the ageing process, but without you I would have left and hated myself for it.  Now I’m here by choice and I know how to self-manage. It is still stressful but I’m ok because I’m no longer angry; I’m no longer looking for someone to blame.”  – SdM – a client

“I like talking to  Delphine. I feel safe.” – PW – a client.

“I was instrumental in recruiting Delphine into SABMiller in the late 1980’s…. The democratic movement, spear-headed by the emerging pro-liberation trade union movement, was vigorously demonstrating its burgeoning muscle… It required pioneering industrial relations strategy and management to help EVERYONE in the country understand that South African could talk, rather than fight, its way to a peaceful and democratic new state. Delphine…was instrumental in exploding entrenched paradigms. The achievements merit chapter 1 of employee relations textbooks….Delphine was a pivotal part of a community that proved once again the merits of conciliation over unstructured conflict.” RW Childs, CEO Sugarbush Brewery

“Delphine is truly a person with incredible integrity.  She has the ability to step away from issues and see the bigger picture whilst never letting the detail unravel. In the many years that I have been associated with Delphine I have trusted her judgement, sought her counsel and valued her opinion. Always a balanced approach, but never unyielding on issues on which she held strong views. Delphine also possesses a wonderful sense of humour which compliments a fantastic work ethic.” – Wayne Woodland Global Business Services, SABMiller

“Delphine’s insight from many years of experience in conflict management routinely added a deeper layer of learning not only for her fellow learners, but for the instructors.” – Kirsin Lund (instructor, UPEI)

“I have known Delphine for a number of years now and apart from being a good friend she is a true organizational effectiveness expert. Delphine has high energy and the necessary knowledge and experience to see complex projects through to completion, guiding teams through the entire process, on time and within budget. I can confidently recommend Delphine to any prospective client.” – Stephen Park VP Finance at Cerveceria Argentina S.A. Isenbeck

“Delphine assisted me with various employee relations challenges – I was impressed by her deep knowledge and wide experience, making complex situations seem easy to understand and to manage. She played a key role in turning our team into a high performing unit.” – Bouwe Hamersma Service Delivery Director at Fujitsu Australia Limited

“Delphine is a great mentor, she walks the talk and she managed to change one of my senior managers to become a great leader who is now meeting objectives set by him and the organisation in totality. Thanks to Delphine” August 17, 2010 Top qualities: Great Results, Expert, and High Integrity. Jayne Nyimbo Taylor   Human Resources Director, Tanga Cement Company (formerly Holcim, now Afrisam)

“Delphine is an experienced HR practitioner who cut her teeth creating workable outcomes between business leadership and unions during South Africa’s politically turbulent 80’s and 90’s. HR practitioners of the time developed a skill set one could claim to be the envy of global businesses and the functions business credibility has made “leadership through people” the protagonist in SABMiller’s global success story.” August 23, 2010 Neil Hobkirk , Brand Group Manager, SABMiller

“Delphine is one of those rare people who, from my experience of working with her on various occasions, demonstrated insight, intellect and integrity with a good sense of humour. She was able to keep the overall objective in mind when dealing with a variety of challenges which allowed her to maintain a good line of sight between what we focused our efforts on and what we aimed to achieve. She was great to work with as a colleague and would be more than happy to work with her again.” May 10, 2010 Chris Nuns , Recruitment & Assessment Manager

Delphine is able to mix strategic “big picture” thinking with detailed analyses of problems. She is dedicated to the improvement of peoples’ performance through coaching, mentoring or the application of performance management theory – whichever approach would be most suitable to the situation. She is very effective as a facilitator for both problem solving sessions and for knowledge transfer workshops.” Hans Kuilman, Owner, Kindeng Consulting Co

“Delphine has put me through an exciting and stimulating mentoring program and exposed me to new and innovating thinking. She is an engaging coach and created a forum for lively and enthusiastic discussion. I would highly recommend her expertise and service and have seen few who can consistently deliver the quality of work she does”.  Hassan Dewji, Director Human Resources, METL.

“INVESTMENT WORTH THE MONEY” – Juerg Fluehmann, Managing Director, Holcim Ltd: Tanga Cement Company Ltd.



Dal rampant eagle (1) MSW – Dalhousie University – Halifax, NS
Alternate Dispute Practitioner’s Certificate in Alternate Dispute Resolution – UPEI. ADR Atlantic Institute and ADR Canada member.
ACC_WEB Associate Certified Coach, President Elect,  ICF Atlantic Charter Chapter (2016)
Conflict Management Coaching  – Cinergy Model
MajinCline-Globe-300px (1) 35+ years of international and Canadian HR and business consulting experience in the private and public sectors, including NGOs

I am a nature lover. My heart is perpetually  either in the forests and lakes of Nova Scotia or the dusty bushveld of South Africa. It is one of my life’s delights to witness the lives of wild animals in their natural habitat, and to share the experience with my loved ones.

One of the loneliest experiences I ever had was to see a beautiful agile leopard walking along a dry African river bed: The eye contact I made with that cat was painful because I was alone and there was no-one to share the thrill.   Of my happiest moments were horse-riding with my sons among a herd of  zebras in Limpopo Province, South Africa, and, in the late Nova Scotian summer,  kayaking with a friend, gently disturbing the mirror-like calmness of a secret little inlet on Lake Charlotte.

Speaking of zebras

They are to me a symbol of the work I do. Did you know that the plains zebra of Southern Africa isn’t just black and white?  Hidden in the white is a sandy coloured shadow stripe, following the same contours as the dominant black/white striping; although more evident in some places than in others.

The work I do is represented by that shadow stripe: The things that cause us to fret and worry are often not as obvious as black and white. They are hidden in the shadows and not always evident.   So are the best solutions.

I help you to discover the possibilities in those shadow stripes of your life and then to support you in creating your best solutions.



Mount Saint Vincent University, Halifax, Nova Scotia, Canada.

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